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	<title>alex j. mann (.com) &#187; Strategy</title>
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	<description>Sketches and stories by Alex J. Mann</description>
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		<title>An Audacious Reality</title>
		<link>http://alexjmann.com/2010/11/28/an-audacious-reality/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=an-audacious-reality</link>
		<comments>http://alexjmann.com/2010/11/28/an-audacious-reality/#comments</comments>
		<pubDate>Mon, 29 Nov 2010 03:27:02 +0000</pubDate>
		<dc:creator>alexjmann</dc:creator>
				<category><![CDATA[Art]]></category>
		<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[alfred hitchcock]]></category>
		<category><![CDATA[Goals]]></category>
		<category><![CDATA[reality]]></category>

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		<description><![CDATA[The idea of a big, hairy audacious goal, originally proposed by Jim Collins, describes a hopeful accomplishment that is emotional, more strategic than a simple tactic. It’s a vision &#8212; put forth by an individual or the stakeholders of an &#8230; <a href="http://alexjmann.com/2010/11/28/an-audacious-reality/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>The idea of a big, hairy audacious goal, originally proposed by Jim Collins, describes a hopeful accomplishment that is emotional, more strategic than a simple tactic. It’s a vision &#8212; put forth by an individual or the stakeholders of an organization &#8212; anchoring the purpose and merit of decision making. Big, hairy audacious goals are purposely unattainable. Their purpose isn’t to be met; it’s to be reached for.</p>
<p>Big, hairy audacious goals also sound like hopeful bullshit, especially when proposed as:</p>
<p><em>Change the world. Help people live better lives. Do stuff that matters. Make things people care about.</em></p>
<p>At best, they are a marketing ploy. At worst, they are a scam. In reality, they fall somewhere in between. It’s mock, or imitation motivation. Big, hairy audacious goals provide a glimpse &#8212; just from their description &#8212; of a possible, but never measurable big picture. It’s that grandiose thing you’re working towards, but rarely hit. An imaginable prize. They are for the dreamers.</p>
<p>Ironically, these motivation techniques hide the reality of accomplishing a goal. <a href="http://alexjmann.com/2010/09/21/optimism/" target="_blank">Reality</a> is a painful process. A process requires patience &#8212; the patience of enduring the drudge of repetition, practice, deadlines and adversaries. Audacious goals cloak the existence of this process.</p>
<p>The opposite of setting audacious goals would be living and strategizing in stark reality. Realists, rather than dreamers, are inventive &#8212; not emotional like the dreamers. Realists are grounded and anticipatory of the process. They avoid audacious goal setting, because audacious goal setting softens any chance of accomplishment.</p>
<p>Realistic, grounded goals also lack excitement and artistic vision, missing the opportunity to motivate yourself or an organization beyond short-term accomplishment, especially when proposed as:</p>
<p><em>Write one song per day for the next week. Increase sales by 10% with more advertising. Donate $20 per month to a child in Ghana.</em></p>
<p>The reality and dream spectrum should be balanced, rather than abided to one way or another. The drudgery of reality should be alleviated by a sense of some bigger, more audacious goal. And, the visionary goal setting should be balanced by a clear idea of process &#8212; the painful, tedious, less exciting steps in getting there.</p>
<p><a href="http://rogerebert.suntimes.com/apps/pbcs.dll/article?AID=/19691214/PEOPLE/912140301/1023" target="_blank">Alfred Hitchcock</a> is an example of an artist who reached for emotional, audacious goals while conscious of the drudgery of moving towards them. He was aware that the backbone of his art &#8212; stories &#8212; had their limits in reality, while still visualizing the bigger, emotional impacts of creating a film. He was anticipatory of the pain, or lack of fun, that resulted in accomplishing even a portion of the audacious goal.</p>
<p>“A story is simply a motif, just as a painter might paint a bowl of fruit just to give him something to be painting. Once the screenplay is finished, I&#8217;d just as soon not make the film at all. All the fun is over. I have a strongly visual mind. I visualize a picture right down to the final cuts. I write all this out in the greatest detail in the script, and then I don&#8217;t look at the script while I&#8217;m shooting. I know it off by heart, just as an orchestra conductor needs not look at the score. It&#8217;s melancholy to shoot a picture. When you finish the script, the film is perfect. But in shooting it you lose perhaps 40 per cent of your original conception.&#8221;</p>
<p>The realist sees only the drudgery, often not looking beyond it. The dreamer can see only the prize. Dreamers don’t think their ideas all the way through, relying on chance and the acceptance of petty mistakes. Realists consider only process, eliminating flow, natural reaction and instinct. Goal setting requires discipline &#8212; both audacious goals and an expectation of the gritty process &#8212; rather than just grasping today’s reality or reaching for some distant fantasy.</p>
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		<title>Failing Irrationally</title>
		<link>http://alexjmann.com/2010/05/25/failing-irrationally/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=failing-irrationally</link>
		<comments>http://alexjmann.com/2010/05/25/failing-irrationally/#comments</comments>
		<pubDate>Tue, 25 May 2010 11:00:42 +0000</pubDate>
		<dc:creator>alexjmann</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[evolution]]></category>
		<category><![CDATA[Failure]]></category>
		<category><![CDATA[Research]]></category>
		<category><![CDATA[Success]]></category>

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		<description><![CDATA[In business literature, experts enjoy debating the value of the opposing pendulums of tactical experience: success versus failure. It seems it has become fashionable to discuss which experience, failure or success, will ultimately lead to a further success at some &#8230; <a href="http://alexjmann.com/2010/05/25/failing-irrationally/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>In business literature, experts enjoy debating the value of the  opposing pendulums of tactical experience: success versus failure. It  seems it has become fashionable to discuss which experience, failure or  success, will ultimately lead to a <em>further</em> success at some given  point in the future.</p>
<p>The concept is popular because its  applicability throughout the business food chain is all-encompassing:</p>
<p>Will the starters &#8212; the entrepreneurs &#8212; be successful with a glorious win  or a rough, constructive failure under their belt? Do you hire a  previous employee of a failed empire, or do you recruit one that rode  the wave to an IPO? Do you invest in the team that has failed marketing a  few previous, but promising ideas or that has already built and sold a  product?</p>
<p>The answers to these questions might seem obvious, even <a id="dlrj" title="trite" href="http://www.positivityblog.com/index.php/2008/06/05/4-reasons-why-failure-is-pretty-awesome/" target="_blank">trite</a>. Of course, you would bet on the  previous success! But recent research could sway you to answer  differently.</p>
<p>Bob Sutton, in an <a id="pupg" title="article in the Harvard Business Review" href="http://blogs.hbr.org/sutton/2007/06/learning_from_success_and_fail.html" target="_blank">article in the  Harvard Business Review</a>, summarized one particularly compelling  study</p>
<p style="padding-left: 30px;">Shmuel Ellis and his  colleagues have really dug into this issue [of learning from failure]  with, first, a field experiment with two companies of soldiers in the  Israel Defense Forces, who were tested for their performance on  navigation exercises. The critical difference between the two groups was  that &#8212; following standard practice in the Israeli military &#8212; the  first company had a series of after event reviews during four days of  navigation exercises that <strong>focused only on the mistakes that soldiers  made</strong>, and how to correct them. The second company, in its after  event discussions, <strong>focused on what could be learned from both their  successes <em>and</em> failures</strong>.</p>
<p style="padding-left: 30px;">Then, two months later, these same two  companies went through two days of navigation exercises. The results  showed that, although substantial learning occurred in both groups:</p>
<p style="padding-left: 30px;">Soldiers who discussed both successes <em>and</em> failures learned at  higher rates than soldiers who discussed just failures.</p>
<p style="padding-left: 30px;">Soldiers in the group that discussed both successes and failures  appeared to learn faster because they developed “richer mental models”  of their experiences than soldiers who only discussed failures.</p>
<p>One  of the more interesting arguments in this realm would be to determine  if the startup and founder ecosystem is engineered like evolution: Does  Darwinism apply to early-stage companies and their founders? Does  success actually <a id="ur61" title="breed" href="http://www.scientificamerican.com/article.cfm?id=why-success-breeds-success" target="_blank">breed</a> more success?</p>
<p>I would define  the success of a startup, first and foremost, as the construction of a  sustainable, profitable business, followed by M&amp;A transactions and  liquidity events. Based on the typical longevity of these events, they  must favor success by default. But, what about on a shorter<sup><a href="http://alexjmann.com/2010/05/25/failing-irrationally/#footnote_0_4517" id="identifier_0_4517" class="footnote-link footnote-identifier-link" title="I realize  this isn&amp;#8217;t a perfect analogy to evolution because studying evolution  requires analyzing a long time-spans.">1</a></sup> time-span? Do only the strong  survive, or is the two-time failed entrepreneur more likely to have a  third success over the two-time successful entrepreneur? I don&#8217;t have  the data or the experience to answer this question, but it&#8217;s healthy to  wonder how and why a previous experience, if any at all, matters.</p>
<p>My  opinion is that we shouldn&#8217;t see failure as an excuse for not  succeeding. That&#8217;s where I see the &#8220;failure is good!&#8221; research  conditioning irrational behavior, which can be detrimental to  entrepreneurs. Failure <em>has</em> certainly done more good than bad.  Consider the <a id="flei" title="Edsel" href="http://en.wikipedia.org/wiki/Edsel" target="_blank">Edsel</a>, <a id="sv1-" title="Newton" href="http://en.wikipedia.org/wiki/Newton_%28platform%29" target="_blank">Newton</a> or the <a id="i9vd" title="Bob" href="http://en.wikipedia.org/wiki/Microsoft_Bob" target="_blank">Bob</a>,  all seemingly failures with positive, long-lasting outcomes. But, what  about the failure of <a id="d72q" title="Lehman Brothers" href="http://www.federalreserve.gov/newsevents/testimony/bernanke20100420a.htm" target="_blank">Lehman Brothers</a>, <a id="omul" title="Bear Stearns" href="http://www.newsweek.com/id/192113" target="_blank">Bear  Stearns</a> and <a id="bm6b" title="AIG" href="http://www.washingtonpost.com/wp-dyn/content/article/2009/01/10/AR2009011001755.html" target="_blank">AIG</a>? Have these atrocious events provided  financial reform or simply conditioned the banks into believing it&#8217;s  okay to fail at the financial expense of others?</p>
<p>Failure  shouldn&#8217;t be celebrated or <a id="obu:" title="feared" href="http://harvardmagazine.com/commencement/the-fringe-benefits-failure-the-importance-imagination" target="_blank">feared</a>. If necessary, it should be  reflected on, but never encouraged. Ultimately, the reward of failure is  some experience. The reward of success is some experience and, that one  thing that really matters, a successful outcome.</p>
<p>Failure is <a id="dmku" title="overrated" href="http://37signals.com/svn/posts/1555-learning-from-failure-is-overrated" target="_blank">overrated</a>. Failing is a hell of a lot  easier than succeeding. The only thing you need to do to fail is  nothing. I&#8217;m not arguing that anyone supporting failure as a learning  mechanism has done <em>nothing</em>, but part of me believes failure is  widely encouraged because the majority of the people preaching are  trying to feel better for failing themselves.</p>
<p>The &#8220;failure is good!&#8221;  mantra falls into the same trap that many other claims in  entrepreneurship-world fall into: they are supported by a culture of echos  rather than hard facts and data.</p>
<ol class="footnotes"><li id="footnote_0_4517" class="footnote">I realize  this isn&#8217;t a perfect analogy to evolution because studying evolution  requires analyzing a long time-spans.</li></ol>]]></content:encoded>
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		<title>When Role Models Become Peers</title>
		<link>http://alexjmann.com/2010/04/20/when-role-models-become-peers/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=when-role-models-become-peers</link>
		<comments>http://alexjmann.com/2010/04/20/when-role-models-become-peers/#comments</comments>
		<pubDate>Tue, 20 Apr 2010 11:00:54 +0000</pubDate>
		<dc:creator>alexjmann</dc:creator>
				<category><![CDATA[Education]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[Philosophy]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[People]]></category>
		<category><![CDATA[role models]]></category>

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		<description><![CDATA[A majority of our personal drive is rooted in impressing or beating the accomplishments of other individuals. We develop role models from a young age as a vehicle for this ambition. It often begins with entertainment icons, such as athletes &#8230; <a href="http://alexjmann.com/2010/04/20/when-role-models-become-peers/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>A majority of our personal drive is rooted in <a id="yquj" title="impressing" href="http://twitter.com/alexjmann/statuses/8462546109" target="_blank">impressing</a> or beating the accomplishments of  other individuals. We develop role models from a young age as a vehicle  for this ambition. It often begins with entertainment icons, such as  athletes or rock stars, seeming deceptively glittery because of  superficial fame mixed with our youthful naivety.</p>
<p>At one point in my  life, I would have told you Allen Iverson was my role model. While I  still respect him for certain <a id="it-b" title="accomplishments" href="http://www.youtube.com/watch?v=y3X274lz3wY" target="_blank">accomplishments</a>, a turning point of maturity  forced me to <a id="ek4c" title="reallign" href="http://theantifan.files.wordpress.com/2008/02/allen_iverson-mugshot.jpg" target="_blank">realign</a> what a role model was and who  was worth having as one.</p>
<p>At the close of adolescence, my role  models became within reach. These role models, only an email away,  included those doing a more professional, lucrative transformation of  what I was doing or wanted to be doing in business.</p>
<p>After a  period of time, I realized my role models and I were on the same track, just a few laps ahead. I wondered if I could just run a little <a id="ejih" title="faster" href="http://hypem.com/#/track/974901/Animal+Collective+-+I+Think+I+Can" target="_blank">faster</a>&#8230;</p>
<p>&#8211;</p>
<p>What happens  when role models become peers?</p>
<p>You could seek new role models.  There is something intriguing about constantly admiring someone so out  of reach that the opportunity of rubbing shoulders is unlikely. The  fairytale distance can be seductive and equally motivational in reaching  big, ambitious goals. Within the same argument, others might claim that  if a role model can realistically become a peer, you aren&#8217;t reaching  high enough. Who wants to join the <a id="zxcn" title="club" href="http://en.wikiquote.org/wiki/Groucho_Marx" target="_blank">club</a> that will accept them as a member, anyway?</p>
<p>You could remain a  disciple to your role model, making him feel <a id="j_v3" title="comfortably superior" href="http://en.wikipedia.org/wiki/The_48_Laws_of_Power" target="_blank">comfortably superior</a>. While from an  outsider&#8217;s perspective it may seem that you&#8217;ve reached an intellectual  limit, there may be more to gain by appearing less aggressive than him.  If you aren&#8217;t explicitly running ahead of the role model, his guard is  down. The dilemma is that without a <a id="ik9k" title="power" href="http://www.cnn.com/2010/LIVING/worklife/03/15/48.laws.of.power/index.html" target="_blank">power</a> strategy, there is a ceiling. With  awareness and manipulation of the superiority complex, you are still  controlling the chess board.</p>
<p>Finally, you could ignore the level  playing field and approach the situation with your arms swinging. Maybe  this is what we&#8217;re all fighting for: to box in the same ring as our  idols. Fuck making friends, just <a id="e-e4" title="stiff arm" href="http://twitter.com/tdhurst/statuses/12021180592" target="_blank">stiff arm</a> them to the end zone.</p>
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		<title>Concurrent Revenue Streams</title>
		<link>http://alexjmann.com/2010/04/12/concurrent-engineering/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=concurrent-engineering</link>
		<comments>http://alexjmann.com/2010/04/12/concurrent-engineering/#comments</comments>
		<pubDate>Mon, 12 Apr 2010 12:00:15 +0000</pubDate>
		<dc:creator>alexjmann</dc:creator>
				<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[Finance]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[engineering]]></category>
		<category><![CDATA[Ideas]]></category>
		<category><![CDATA[licensing]]></category>

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		<description><![CDATA[&#8220;Alex&#8230;the fucking income statement! You&#8217;re worried about us making money! This other company&#8230;their revenue streams came from&#8230;everywhere.&#8221; I had just gotten off of the phone with the seasoned CEO and founder of a startup I was doing a gig for &#8230; <a href="http://alexjmann.com/2010/04/12/concurrent-engineering/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>&#8220;Alex&#8230;the fucking income statement! You&#8217;re worried about us making  money! This other company&#8230;their revenue streams came  from&#8230;everywhere.&#8221;</p>
<p>I had just gotten off of the phone with the  seasoned CEO and founder of a startup I was doing a gig for a little  less than a year ago. I loved what the company was attempting to  accomplish, but I believed the legal fees necessary to scale the company  would absorb their cash reserves before a marketable product was ready  to ship. The ecstatic screaming about the income statement was in  response to my worrisome, while less experienced, remarks about their  business model.</p>
<p>&#8211;</p>
<p>The CEO was analyzing the accounting  documents of public companies with similar business models and  infrastructure. He realized, and I would also eventually, that just  because the legal fees had the potential to barricade the company&#8217;s goal  and marketability in the short run, it didn&#8217;t mean they couldn&#8217;t  generate revenue concurrently by bootstrapping what they did have,  rather than what they planned to have in the future.</p>
<p>It&#8217;s  important to consider that businesses often appear as if they generate  one revenue stream, but actually generate numerous, concurrent revenue  streams behind the public eye. For example, <a href="http://www.wired.com/wired/archive/13.05/friedman.html" target="_blank">UPS</a> isn&#8217;t just a shipping  company and <a href="http://aws.amazon.com/" target="_blank">Amazon</a> isn&#8217;t just a retailer. Some of these unique practices  are so obscure you&#8217;d never know the company was profiting from them  unless you looked at their financial statements.</p>
<p>&#8211;</p>
<p>When  the phone call winded down, the CEO spit out a few examples from the  complimentary companies he was analyzing. I remember the example he  provided dealt with one of the few successful music startups at the  time. The company was not only providing a consumer subscription  service, but behind the scenes was licensing music to other platforms,  selling ring tones and even providing anonymous user data to  advertisers.</p>
<p>Consider these two models of concurrent  revenue streams:</p>
<p>1. <a id="zpp3" title="Moby" href="http://en.wikipedia.org/wiki/Moby" target="_blank">Moby</a> has the best selling electronica album  of all time, <a id="sr1v" title="Play" href="http://en.wikipedia.org/wiki/Play_%28Moby_album%29" target="_blank">Play</a>. While the album dominated the charts for a few  years, Moby found success by commercializing his creativity to less  obvious (at least in 1999) markets: licensing. According to <a id="sgw:" title="Wired" href="http://www.wired.com/wired/archive/10.05/moby.html" target="_blank">Wired</a>, the tracks on Play have been &#8220;sold hundreds of  times for commercials, movies, and TV shows &#8211; a licensing venture so  staggeringly lucrative that the album was a financial success months  before it reached its multi-platinum sales total.&#8221; <a id="s9yk" title="Listen" href="http://www.youtube.com/results?search_type=search_playlists&amp;search_query=moby+play&amp;uni=1" target="_blank">Listen</a> to the album. Even if you&#8217;ve never  heard of Moby, you will probably recognize a handful of tracks just from  being alive during its prominence.</p>
<p>2. Google is now <a id="vv55" title="hiring" href="http://www.businessinsider.com/google-builds-bond-trading-desk-in-bid-to-make-money-off-of-cash-reserves-2010-3" target="_blank">hiring</a> bond traders. While most major  corporations utilize financial analysts to hedge foreign cash flows,  it&#8217;s rumored Google may be using their vast data sets to build and run a  <a href="http://www.davemanuel.com/google-as-a-hedge-fund-29/" target="_blank">hedge fund</a>. Legalities aside, they have the valuable data to pull it off, as would a company like Facebook</p>
<p>These are examples of <a id="f8qw" title="concurrent engineering" href="http://en.wikipedia.org/wiki/Concurrent_engineering" target="_blank">concurrent engineering</a> applied to  sales and marketing. It&#8217;s similar to <a id="sfob" title="flipping the stick" href="http://sivers.org/flipstick" target="_blank">flipping  the stick</a>, except you aren&#8217;t flipping anything; you&#8217;re just being  resourceful with your stick. Moby is a musician, but he&#8217;s also a brand  and advertiser. Google is a search engine, but they are also a hedge  fund and hundreds of other things.</p>
<p>&#8211;</p>
<p>Since the original  phone call, I&#8217;ve dispersed the concurrent engineering advice to not only  my own company, but to numerous artists, musicians and brands. Just  because the thing you eventually want to sell isn&#8217;t ready, it doesn&#8217;t  mean what you do have, <em>right now</em>, isn&#8217;t <a href="http://37signals.com/svn/posts/1620-sell-your-by-products" target="_blank">marketable</a>.</p>
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		<title>Existent Desires</title>
		<link>http://alexjmann.com/2009/04/17/existent-desires/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=existent-desires</link>
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		<pubDate>Fri, 17 Apr 2009 12:00:55 +0000</pubDate>
		<dc:creator>alexjmann</dc:creator>
				<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Distribution]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Media]]></category>
		<category><![CDATA[Writing]]></category>

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		<description><![CDATA[The information age forces us to push aside the one-to-one business relationship. We&#8217;re in a period of long tail distribution where the business of the internet, or any business for that matter, allows content to be served endlessly across the &#8230; <a href="http://alexjmann.com/2009/04/17/existent-desires/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>The information age forces us to push aside the one-to-one business relationship. We&#8217;re in a period of long tail distribution where the business of the internet, or any business for that matter, allows content to be served endlessly across the online landscape. This content will act as indirect and direct revenue sources, assuming a user is actively creating something that people already want.</p>
<p>I remember reading the story about Mark Zuckerberg and the &#8220;creation&#8221; of the respective Facebook communities.</p>
<p>A manager asked him &#8220;how do I create communities for my business like the ones that exist on Facebook?&#8221;</p>
<p>Mark responded in his typical manner that &#8220;you can&#8217;t.&#8221;</p>
<p>His point was that communities already exist in society&#8211;Facebook simply gave them a place to easily organize.</p>
<p>On the same note, Twitter is popular because as a society we&#8217;ve embraced the usability of such a tool. If society didn&#8217;t want it, then it would be gone already. That&#8217;s not to say it will last&#8211;it may not. But at the moment, we&#8217;ve adapted to a product because it filled an existent desire.</p>
<p>Society inevitably gets what it wants. As an entrepreneur, your goal shouldn&#8217;t be to reinvent the wheel. It should be to provide elegant organization for a longing that already exists in people&#8217;s desires.</p>
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